Why Choose Electrotec Solutions

About Us

Our strategies are based on simple principles, this is what can sometimes be overlooked or where some businesses can become complacent. We will strive to do the small things to ensure the customer is always left happy and feeling like they have received the best service possible.

Our Tradesman are multi award winning Electricians, recognised for quality of work and theoretical ability. This ethic is a vital part of the training of staff; to ensure our customers receive the very best in quality of work, advice & Service.

This also guarantees we will he able to fix any problems or breakdown, and successfully compete any design or project due to our superior knowledge.

We offer both reactive & preventative solutions by partnering with specialised contractors to continually set the highest standards & guarantee paramount quality every time.

We have strong values in providing a solution that is cost effective, value for money a sustainable service excellence.

We value our long term partnerships with our clients, offering professional delevery, innovation & exceptional customer service exceeding all expectations.

But our point of difference is our close knit team who work simultaneously on each project from concept stage through to implementation and completion. Our customer relations manager is dedicated to keeping our clients updated on every step of progress with your project. We Pride ourselves on our commitment to producing quality work, on time and to the complete satisfaction of every customer

We measure our success on the amount of repeat business from our customers.

Our Commitments To You

As an Electrotec client, you will expect the following standards from us at all times:

• We aim to supply a high quality & versatile service to all our clients, delivering the best value at all times whilst continuing to develop our skills through advance training opportunities.

• You will receive friendly, courteous & professional service.

• You will be respected and treated with the utmost care.

• We will honour our commitments to you.

• Professional & courteous at all times.

• We will discuss the specific requirements of the job with you before we begin.

• We will look after your property& possessions as if they were our own, we ALWAYS clean up the work area when ion is completed.

• We will advise you if any further work is necessary& provide a cost estimate.

• We ALWAYS seek your approval before we commence any additional work.

• You will not be kept waiting & we will, in most circumstances arrive within 30 minutes of agreed time. If this is not possible we will call you to reschedule.

We believe that your perception of our performance is always the reality Your feedback is critical to our continuing efforts to innovate & improve. We love hearing your ideas, comments & suggestions. We appreciate when you recommend us to your family & friends.

Felix has been a shining light among tradesmen that we have encountered in the Dandenong South and wider Melbourne area. During a very trying Christmas period, Felix attended our site on a number of occasions, sometimes in the middle of the night (2am) to try and get us up and running given our production deadlines. In addition to his positive attitude, Felix also is well connected and if he is unable to fix a problem that is outside of scope will recommend high quality trades people of high repute. Be it stand alone or working alongside other trades, his work is of a high standard and he conducts himself in a professional manner, efficient, honest, well priced and full of integrity, I would highly recommend Felix to anyone looking for electrical work to be undertaken” “Thank you, thank you, thank you!!! I cannot express our gratitude sufficiently. What a life saver you and of course the 2 workmen are, We had dreadingly thought that another 2 weeks would pass and we would have had to disappoint our customers by staying closed for renovations. Thank you for coming to our rescue, the renovations would not have been completed without your professional help.”